Dominique Flamme

My job means to be able to both understand and fulfil my customers needs. Within the team, I must explain in technical terms what the customer expects to ensure that it can be achieved as simply as possible.

My move to internal audit gave me a comprehensive overview of the company, and of the links between the group's different activities.

By fully understanding others' assignments and constraints, I am better able to carry out my own assignments.

I took the opportunity to live abroad in order to develop my career path, but also to work in an international environment, discover other business activities at Mobilize Financial Services and get out of my comfort zone.

The skills I have developed through my experience are the ability to listen, open-mindedness, negociation and reconsideration.

Beyond opportunities, the group has provided me a strong training structure, especially "new manager" support.

We solve problems while having customer satisfaction as a core priority: in the user experience, UX and final delivery.

If I were to have a chat with a candidate interested in joining our team, I would say that one needs to have a thirst for innovation and creativity.

I have developed adaptability skills and an international profile. I have worked in 3 different countries, with different cultures and which require a quick adaptation to its environment.

For me, it was really important to work in a tribe and to gain on understanding of other people's cultures and see the differences between each of us within Mobilize Financial Services.

Creating a new brand within a company, I think it's the most stimulating experience for someone who wants to make an impact, perhaps by being part of a team that leaves its mark, that does something important...

My experience in Malta subsidiary has been a real springboard which allowed me to work with an international team and learn more every day.

My job enables me now to be in contact with dealers, car manufacturers, the automotive market observation institutes and over the entire lifecycle of the vehicle.

The transition to auditing allows you to develop expertise that can be useful in other areas of the company.

The major challenge I face everyday is to convey and to encourage people for the same objective.

I could use everything I've learnt at Renault and at the same time, work with a banking culture.

Through all these years, I’ve always got the feeling of being useful to the company through my jobs, of learning things.

The group gave me the opportunity to change several positions, sometimes pushing me beyond my comfort zone.

Changing things, it's something I regularly try to do in the different projetcs I've led at RCI Bank and Services.

We are lucky to have many different opportunities, to move on managarial or technical job positions.

Au coeur de mon travail, il y a la collaboration avec des équipes variées et nos partenaires dans l'assurance.

My job now is to put in place IT systems that are innovative, agile, cost-effective and compliant with the regulatory demands of our operations.

All our achievements and our performances result from teamwork and synergy which is extraordinary

The characteristics of HR directors and HR people differ greatly by countries, which is very interesting.

We always aim to be more customer-centric and this team is always tryning to fulfill this goal.

The company moves with the times, it has perfected its own fast-mooving tools, it's a genuinely innovative company which knows how to make headway.

I like the variety of my job: being a manager, creative, analytic and using my organizational skills.

It is a pretty cross-cutting job, there are lots of synergies, we work very closely with the car manufacturers.

You need to have good understanding of numbers, and as well interpretation of the political and economic environment.

A huge number of functions exist within the group, and there's nothing stopping you moving from one to another if you express the wish to do so.

I didn't think I would stay that long within RCI Bank and Services. It is almost 16 years today, but I'm happy I did.

In my job position, we work at the pace of the economy and the rythm of life of the company.

The main challenge today is to take care of the company’s profitability by controlling the cost of risk.

Human resources take a leading part in the changes that an organization needs.

My job is to provide support to Renault dealers to increase the loyalty of their customers via our financing offers and services.

International Volunteering in Business work is valued at RCI Bank and Services, and there is a true culture of mobility.